Return Policy

Return Policy

If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your order.

Please be aware that returns are not accepted for personalized items, products with removed tags or straps, damaged goods, or worn items. To facilitate a smooth return process, all items must be in their original condition.

Returning Your Items

You can return your items using your local post office or a courier service of your choice. To ensure timely processing, please make sure your package is properly labeled with all required details.

Refund Process

Once we receive and inspect your returned items, we will initiate the refund process. The time it takes for the refund to reflect in your account may vary depending on your payment provider.

Timeframe: Refunds will be credited to your original payment method within 3 to 15 business days after we receive and inspect the returned items. Please note that the exact time for the funds to appear in your account may vary depending on your bank or payment provider, and in some cases, it may take up to several weeks. If you experience any delay, we recommend contacting your bank for more information.

Partial Refunds: Returns that are not in their original, unused condition may be subject to inspection, and a partial refund may be issued based on the assessed condition of the item.

Getting started is easy:

1. Log in to your account.

2. Head to “Order History” and select the order with the item(s) you’d like to return or exchange.

3. No account? No problem! [Click here] to find your order and follow the steps.

Kind reminder: Returns and exchanges are handled separately. If you have any questions along the way, our team is always happy to assist!